How to Maximize the Guest Experience with Systems – Lee Calihan

Lee Calihan is an amazing Hospitality professional, born into a family Catering business in Chicago, IL. Her experience includes restaurants, Catering Sales, and Wedding Planner.

In this episode we discuss:
– How Systems will Maximize your Revenue
– How Managing Expectations for your Customers Matters
– Why it is important to sometimes say “No” 
– Basic things you can do to streamline your Catering inquiries and bookings
– Lots of laughs and good times!