Ep. 8 – Luxury Guest Experiences with Jenn Clements from Three Forks Ranch
Join Jen as she speaks with Jenn Clements, the General Manager at one of the North America’s most incredible luxury destinations, Three Forks Ranch in Savery, Wyoming.
They discuss a variety of topics, but dive in depth on:
– Servant Leadership, and why open conversation and disagreement is the most important path to growth
– Culture and how it keeps your Staff and Guests coming back
– Hiring and Training in a high end, luxury environment
– Why details are absolutely key to delivering the experience of a lifetime